Privacy Policy

Maven silicon
Privacy Policy for Maven Silicon
Effective Date: 16 Dec 2024

Maven Silicon (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or interact with our platform. By using Maven Silicon's services, you consent to the terms outlined in this Privacy Policy.

Privacy Notice and Purpose

Purpose

The purpose of this Privacy Policy is to provide you with clear and comprehensive information about how we collect, use, and protect your personal information. This policy governs the collection, use, and disclosure of personal data when you interact with Maven Silicon’s website, services, or platform. By using Maven Silicon’s services, you acknowledge and agree to the practices outlined in this policy.

Data Collection and Use

Maven Silicon may collect and process personal data from various sources, including but not limited to its own websites, third-party platforms, and service providers such as Software-as-a-Service (SaaS) solutions and Learning Management Systems (LMS) and processes various types of personal data to provide, personalize, and improve our services. We use the collected data to offer tailored learning experiences, send relevant communications, and improve platform functionality.

Types of Data Collected:
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    Personal Identification Information:
    Name, email address, phone number, account credentials, and contact details.
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    Usage Data:
    Information on how you use the platform, including interactions with courses, learning progress, preferences, and session data.
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    Marketing Data:
    If you opt-in, we may collect data for sending promotional offers, course recommendations, and other marketing communications.

Use of Collected Data

We use your data for the following purposes
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    To provide and personalize the services we offer.
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    To communicate with you, including sending service-related and promotional emails (with your consent).
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    To track your progress on courses, recommend new courses, and tailor content to your needs.
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    To improve the platform by analysing how it is used.
Opt-Out:

You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or informing us directly through the contact information provided in our communications.

Data Sharing

Maven Silicon does not sell or share your personal data for third-party marketing purposes without your consent. However, we may share your data with trusted third-party service providers for purposes such as Learning Management System, payment processing, hosting, analytics, and technical support. Additionally, we may share your data in response to legal requests.

Third-Party Sharing:
Service Providers:

We may share your data with trusted partners who assist in providing the platform, such as payment processors, hosting providers, LMS, AI-based SAAS, customer support services, and other similar services.

Legal Authorities:

We may disclose your data if required by law, in response to legal proceedings, or to protect our rights or property.

We do not share your data for third-party marketing purposes without your explicit consent.

Data Retention and Deletion

Maven Silicon retains your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. In general, data is retained as per requirement from the last time you interacted with our services.

Your Rights Regarding Data Retention:
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    Retention: Your data will be retained only as long as needed for the purposes outlined in this policy or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.
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    Deletion: You can request the deletion of your personal data at any time. This can be done via your account settings or by contacting our support team.
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    Modification: You can modify or update your personal information through your account settings.

Once your data is deleted, we will ensure it is permanently removed from our systems unless retention is required for legal or operational purposes.

Data Deletion Guide:

If you wish to delete your data, please contact us directly via email or phone at the contact details provided below.

Data Retention Validity:

Data will be retained for as long as necessary to fulfill the purposes for which it was collected, or as required to comply with legal, regulatory, or operational requirements, which may include long-term retention to maintain business or legal records.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience, analyze usage patterns, and offer personalized content. Cookies are small files that are placed on your device when you visit our platform.

Types of Cookies Used:
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    Essential Cookies: Necessary for the basic functionality of the platform.
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    Performance Cookies: Used to gather information about how you interact with our platform, allowing us to improve performance.
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    Preference Cookies: Remember your settings and preferences for a more personalized experience.
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    Third-Party Cookies: Used by partners for analytics, advertising, and improving our services.

You can manage cookie preferences or disable cookies through your browser settings. However, disabling cookies may impact your experience on our platform.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, perform Service-related services, assist in analyzing how our Service is used, or help with marketing activities. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose, including marketing, unless you have explicitly authorized such use.

Analytics

Maven Silicon uses third-party analytics tools such as Google Analytics to collect and analyse data on how users interact with our platform. This helps us improve the user experience and optimize our services.

Data Collected via Analytics:
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    Pages visited
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    Time spent on the platform
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    User demographics (e.g., age, location, device used)
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    Interactions with specific features

This data is collected anonymously and is used only for improving the functionality and performance of the platform. You can opt-out of analytics tracking by disabling cookies or using browser extensions that block analytics tracking.

International Data Transfer

Maven Silicon may transfer your personal data to countries outside your jurisdiction, including India, where our servers are located. We ensure that such transfers are made in accordance with applicable privacy laws and that your data is protected through the use of appropriate legal mechanisms.

Data Transfer Protections:

When your data is transferred internationally, we take appropriate steps to safeguard it, such as using contractual clauses and ensuring compliance with local and international privacy laws.

Security of Data

Maven Silicon takes the security of your personal data seriously and employs a variety of security measures to protect it. This includes encryption, access controls, and regular security audits.

Security Measures Include:
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    Encryption: Sensitive data is encrypted during transmission to protect it from unauthorized access.
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    Access Controls: Only authorized personnel can access your personal data.
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    Security Audits: We conduct regular security audits to identify and mitigate any potential vulnerabilities.

While we take reasonable steps to protect your data, please be aware that no system is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Maven Silicon does not knowingly collect personal information from children under the age of 18. If we learn that we have inadvertently collected data from a child under 18, we will take steps to delete that data as quickly as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

Links to Other Sites

Our Service may contain links to third-party websites. We do not control these external sites and are not responsible for their content, privacy policies, or practices. We strongly advise you to review the privacy policies of any external sites you visit.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make any significant changes, we will notify you via email or through a prominent notice on our platform.

The Effective Date of this Privacy Policy will be updated whenever changes are made. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Privacy Policy Updates Tracker:

A version tracker will be available on the Privacy Policy page to display the most recent updates for your reference.

Your Rights and Choices

Under applicable privacy laws, you have the following rights regarding your personal data:

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    Access: You can request a copy of the personal data we hold about you.
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    Correction: You can update or correct any inaccuracies in your data.
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    Deletion: You can request that we delete your personal data, subject to certain exceptions.
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    Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time.
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    Withdraw Consent: If you have given consent for the collection and use of your data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided in the Contact Us section.

Jurisdiction and Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. By accessing and using this website, you agree that any dispute arising out of or in connection with this Privacy Policy, including its validity, interpretation, and enforcement, shall be subject to the exclusive jurisdiction of the courts located in Bangalore, India.

We comply with the applicable provisions of the Information Technology Act and the rules thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information), which govern the collection, use, disclosure, storage, and transfer of personal information.

For any concerns regarding this Privacy Policy or data-related matters, please contact us at:

Email: legal@maven-silicon.com

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the data we hold about you, please contact us at: